If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi i ordered a samsung phone yesterday it said that it should be ordered next day. i am without a phone at the moment. could you tel me how long this will take lease. when im trying to track it says cant trac order at this time.
ordered upgrade on the 8th January iPhone 14 pro in gold confirmation of order and one day dispatch 11th January go to track it as still no delivery for it to say there is no tracking details (very helpful!)nothing on order says its out of stock, pre...
Hi,yesterday I had a call about promotions and then was told I had a free gift hamper to be sent to me. I enquired about an upgrade and opted into that aswell. now I feel sceptical about it all.how can I check if this was all legitimate?
Hi I have placed a order as a new customer for a sim only but I have been told they need to speak to me to confirm some details in the next 48 hours what questions do they ask I have never had this done before thanks if anyone can help thank you
I placed an order for a sim only contract on the 9th as my sky has come to an end. I received an email with the heading : Successful EE order ref: ********** does this mean it was successful as when I have tried to track the order online it doesn’t s...
The title speaks for itself, thanks.
Anyone know how long they take to restock phones? I ordered this on the 29-12-22 and the person I spoke to on the phone never finalised my order and they haven't been in stock since! I know they do the 128 and 256 versions, but I don't want those. Al...
Upgraded contract on Friday and was sent a new sim. Which still hasn’t arrived, How much longer is it expected to take to arrive as my old sim was deactivated on Sunday and so have had no service since.please help.
Hi I can not track my device delivery with my order number? Saying there can't show my delivery at the moment please can you confirm an estimate time and day as I work full time but don't want to miss my new phone delivery..hch appreciated thankyou
Hi, I ordered a new phone on 25.12.22 and I received confirmation but have had no delivery date as yet. Any time I use the tracking info on the EE app it states that the service is unavailable. When will the phone arrive?
