Returns if seal is broken

[ee_user6]

Hi, 

If i’ve broken the seal of the box but not set up the phone am i still allowed to return it during the 14 day period?? 

[Chris_B · Accepted solution]

@ee_user6  Providing this was a phone or online sale.  Any store sales you don’t get a cooling off period. 

[bristolian]

All distance sales in the UK come with 14days statutory "change of mind" right of return, breaking a seal is necessary to inspect the goods - the law recognises this.