11-02-2024 01:08 PM
@@Hello am not happy since I tried to purchase a phone through online but I have been charged three times only to receive nothing but my account shows payment has been proceeded how do I get back my money,or perhaps the phone,and a refund on the extra 2 charges
11-02-2024 02:28 PM
Hi @Wairimu
Welcome to the community.
I'm sorry to hear that. I recommend speaking to our Mobile Care team so they can search for the order and find out what has happened.
Chris