If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I need an order number for a phone arriving today. I have not received a text or email.
hi, Just both new contract and device online payed everything and after money was taken nothing happen page just refreshed and send me to home page my bank account shows payement and direct debit was taking.No any email or any order confirming number...
I placed an order for a phone contract, I have the confirmation email but that’s it, I’ve tried to track my order but it just says sorry we cant show your order details right now ?? can anyone please help, I can’t even find a live chat
Hi all,I have been having an issue viewing deals on EE. I do not own an EE plan but am looking to but every time I want to view a deal it takes me to the EE link a device page. When i link my current non EE phone number it says this number is not as...
I placed a order this morning xkoxxxxxxxxxxxx that is the order number and I just need to update the number for any updates if that's possible please
hi, i bought a new phone from you and have now received it, however i have not received the screen protector and case, when will i receive please?
Ordered a new SIM on Friday as i hoped it would correct the connection issues I've been having in my new area. Unfortunately EE have cut off my old SIM even though it was still in use. I've now had to go two days without my phone and with no confirma...
How I returns faulty equipment
I upgraded my account on 09/08. Included was a new phone. Said delivery dispatch within 24 hours. 12/08 today and STILL no information on dispatch or delivery. No new emails, tracker just says I will receive a txt. Only txt was about not setting up m...
