Forum Posts

Order Tracking: Pay Monthly orders

If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need:   The email or phone number you used to complete your order   Your 10 digit order number   You can find your order number in the c...

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Christopher_G by EE Community Support Team
  • 52548 Views
  • 117 replies
  • 15 Helpful

New Phone Delivery Delay

Upgraded to the Pixel 7 Pro Snow on the 26th December. It did say in stock and dispatched within 1 working day, but no updates since and tracking the order just says "Sorry, we can't show your order details right now."Obviously this is a holiday peri...

Ultra watch

Hi  can you tell me where my order is  xkoxxxxxxxxx [Mod edit: Please do not post order numbers on the public board. Thanks!]

PlayStation 5 order

I have ordered a PlayStation 5 meant to be delivered today got no number from sod and I rang 150 can’t get though to actually speak to someone  anyone else have this problem I need it before Monday or need to redirect it can anyone help? 

Tia-Jade by Visitor
  • 239 Views
  • 1 replies
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Christmas order

Anyone had their DPD tracking number for over Christmas? I placed an order 23rd but not heard nothing back 

Kf87 by Investigator
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  • 1 replies
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Money owed

I ordered a phone contract last week, where I payed £100 upfront, EE then called me to explain I couldn’t go through with it and I would get the £100 back into my account within 5 days, however it’s been longer than that I’m just wondering where the ...

Tayla3 by Visitor
  • 235 Views
  • 1 replies
  • 0 Helpful

Iphone14 pro max

Hi can anyone give me a rough idea of how long iphone 14’s are taking to reach the ukbeen waiting near on a month now ee keeps saying your order is on track, clearly not 

Gaz385 by Explorer
  • 473 Views
  • 2 replies
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When am I likely to get my ps5

Hi, I ordered the ps5 late Friday 23rd December for my other half. I received the confirmation email straight away and the payment was also deducted, just curious to know if there is stock available as it stated on the website or will I need to wait ...

Hkn94 by Investigator
  • 316 Views
  • 5 replies
  • 1 Helpful

So long for delivery

Placed an order for an Apple Watch 4days ago and still not had an email or text about delivery. What’s the reason why

iPad Pro 12.9 5g

I ordered the iPad Pro 12.9 inch 5g a week ago and no update, it said preorder does anyone know how long this will take?

toniann2 by Visitor
  • 267 Views
  • 1 replies
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Why Can’t I Find my order?

Read more  I ordered a new phone and upgraded my monthly package but despite getting an email telling me my new device is covered by a warranty I have received no other confirmation of the order and when I try to track it with an order number I am to...

etcnel by Explorer
  • 331 Views
  • 3 replies
  • 0 Helpful