If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I ordered a new phone and contract about 7-8 hours ago last night, and I still haven’t received a order confirmation, the money has been taken from my bank account, after I paid it just gave me a blank white screen, I ordered the S23 Ultra in cream w...
I’ve ordered a phone and received confirmation for it when I ordered on Saturday but haven’t received anything saying my orders been dispatched money has come out of my account for the phone so what should I do?
Hi! I pre-ordered the iPhone 15 Pro Max on the website on 19/09/2023, however I received an email after my order confirmation (and payment of the upfront fee of £50) that I needed to call due to some issues likely me being a new customer which I exp...
Hi I ordered a phone on Friday spoke to someone on Monday the 20th who confirmed the order and she said I would receive it today I’ve had no further emails confirming this or a tracking number from dpd
Hello after I’ve place an order I got a blank white page and I haven’t received any email from order confirmation. EE did charge my bank account for the upfront payment though. how can I get some information about my order. Thanks It was for an iPhon...
can everyone help me i make a order with EE for iphone 12 but i had no email or nothing but the money gone out off my bank and i don"t know want is happing
Morning What are the current wait times for the iPhone 15 Pro Max. my order went through a week ago but when I track my order, it still says waiting confirmation for when the expected delivery will be ???
I why can’t I look for a contract mobile as it wont open the page have tried on multiple platforms and devices with no joy any help please
Hi DearWe just did order a phone online and there is an error so we need to call ee but we cant pass the security as some how we give a wrong date of birth. what we can do with this?Thanks
