Upgrade

gs46
Investigator
Investigator

Hello

I am trying to upgrade online however it states I need a pin before checkout  for security which I cannot receive as the phone I am upgrading is broken 

Thanks 

Gordon 

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@gs46  In that case you have to call customer services from a different phone or go to a EE store to upgrade.  Unless you can put your sim in a different phone .  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.