If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Ordered a SIM card on Sunday and it still hasn’t come
HelloI recently upgraded to the new Samsung S23 as part of a pay monthly deal. As part of the upgrade I planned to return my previous phone to get a discounted rate.So I've ran through the returns procedure and the last text from EE said we'd be in t...
Hi,I ordered at 11.30am yesterday, and other than an email to say order confirmed, no other texts/emails.The new number for the watch appears on my account, but nothing else and no tracking information comes up.
Hi I’m new to ee and I have recently just bought my partner a pay as you go sim and I have not received confirmation but the money has been taken out my bank is there any explanation for this please Thankyou Brandon
Hi There, On the 17th I upgraded to the Oppo N2 Flip which releases tomorrow, the new plan hasn't been added to my account and I have no updates if it's being delivered this week.I have also recieved a message that if I don't send my previous phone b...
Hi,I ordered an iPhone 14, I have been phoned by EE to say my order is 'stuck in a queue and they don't know how to push it through'. It is meant to be delivered tomorrow. I have not received a delivery tracking number or any other communication.Is...
If I don’t have a contacted phone with EE, can I still buy airpods on finance?
Can anyone help with why I got confirmation of 2 ipads but only recieved 1 so far?
Trying to buy a PS5 via add on but the website won’t process the order and 150 advise that without an order number they can’t help. Is there anything I can do?I have a contract with EE all paid on time, am logged in to my account and the page says th...
Still haven't received my handset was sent to wrong address has been sent back to ee re arranged order and delivery today yet nothing showing from ee in my emails or texts or no notification from DPD regarding delivery yet I'm still being charged my ...
