If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi there I paid £30 upfront cost for an iPhone 13 this morning and EE have took the money but I haven’t been given an order number or a confirmation email I’ve heard nothing.
Is there a delay i processing accessory orders? I ordered an Xbox Series S mid December and not had any despatch info.the price has now increased on the website so don’t want to order again at a higher price.
Hi was hoping someone could help me, I'm having a bit of a nightmare trying to send off a return.I filled out the online form for Channel returns around 3 days ago and not heard anything since, now I'm currently on the phone to EE returns number 0800...
Hi, i ordered an iphone 14 pro black. 128g on 2nd december to collect from my local store but haven't heard anything since. the website now says the phones are in stock. is there any guidance as to when i'll receive mine? Thanks
I ordered apple watch and until now it is not delivered.
Hi, I placed an order with you on the 26th December 22 I haven’t received any information regarding the delivery can you help with this?
I thought DPD had to deliver to a person. My new phone was just left on my doorstep - they didn't even ring the doorbell but I just got a text to say it had been delivered. I thought I'd seen somewhere that DPD could NOT leave a new phone in a safe p...
upgraded my phone. They won’t take my Biometric ID as my proof of ID. My provisional licence expired on the 11/12/22. That’s the only ID I have. I asked to store manage what I should do then. They said they can’t do anything the contract had started ...
Hi all, I ordered an upgrade on Xmas eve, but the tracking number says they can provide any updates. It was 14 pro in midnight. It said 1 day shipping (I know with Xmas it will be different) but does anyone know if any delays .?
Upgraded to the Pixel 7 Pro Snow on the 26th December. It did say in stock and dispatched within 1 working day, but no updates since and tracking the order just says "Sorry, we can't show your order details right now."Obviously this is a holiday peri...
