No update on order or delivery

[Acorn78]

Hi, signed up to 24 month sim only deal and ported my number on 17/03. Received order number and told to expect number to change in 1 working day. No sim received. No update. Tracking doesn’t work for order number. Can you help please?

[James_B]

Hi @Acorn78,

Welcome to the EE Community. 🙂

SIM cards are dispatched in the post and aren't on a tracked service.

Please allow 2-5 working days for delivery.

Thanks

James