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Upfront

Gobiraj
Explorer

How long it takes for upfront refund? 

3 REPLIES 3
Schockwave
Community Hero
Community Hero

Hello @Gobiraj ,

Welcome to the community,

Is this for a returned product? If so, once the product has been received and checked over, then it will take 5-7 working days for funds to show, similar if application was refused, then it is also 5-7 working days , on the latter, it may be sooner.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

No I cancelled the order before delivery. Cancelled within an hour.

Katie_B
EE Community Support Team

Hello @Gobiraj

Are you aware if the funds left your bank or do they show as pending?

Katie