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DPD

Shariebest18
Visitor

‎22-03-2024 03:18 PM

Hello,

so I ordered AirPods two days ago and today the dpd texted and said it should arrive between 9:11 and 10:11

dpd called I answered and there was no one on the other end then they hung up a little later on I tracked my package and it said it’s going back to the depot about 25 minutes ago  I checked to see where it is and it said it’s heading back to EE.. I just want to know if I’ll be able to deliver to me another day?..

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎22-03-2024 03:31 PM

@Shariebest18  if it’s going back to EE, it’ll be processed as an undelivered item,  your order of these is cancelled once it’s being returned and processed as undelivered. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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