If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I have used the text function to try and return a device. I have had no confirmation or anything back and it is impossible to actually speak to someone. Anyone know what happens once you complete the texts to return the device? Thanks Sally
Hi Ive ordered headphones and they have next turned up - ee can you help - it seems impossible to get through to you by email etcThanks Kate
Hi, My phone was stolen yesterday so I called last night to block the current sim and I upgraded my Contract at the same time to provide me with a phone. I was told that it would be delivered today. However, i have had no Order Confirmation sent via ...
Why I am not able to buy a plan. Why my number is not getting linked. Why your website is not operating.
I have upgraded from Sim only to Sim and Phone (iPhone 14 256gb RED). The tracking doesn’t work (this seems to be a constant thread with EE after looking at the forums) I spoke with an agent who couldn’t tell me when the new phone would arrive so we ...
I need an order number for a phone arriving today. I have not received a text or email.
hi, Just both new contract and device online payed everything and after money was taken nothing happen page just refreshed and send me to home page my bank account shows payement and direct debit was taking.No any email or any order confirming number...
I placed an order for a phone contract, I have the confirmation email but that’s it, I’ve tried to track my order but it just says sorry we cant show your order details right now ?? can anyone please help, I can’t even find a live chat
Hi all,I have been having an issue viewing deals on EE. I do not own an EE plan but am looking to but every time I want to view a deal it takes me to the EE link a device page. When i link my current non EE phone number it says this number is not as...
