If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Trying to buy an xbox series s but it just keeps asking Me to pay monthly
Hi I missed a delivery of some new buds for my new phone. It says on the tracking ticket that they're being returned to EE. How do I get them resent out to me?
I have a pay as you go sim card that was damaged, I've applied for a new sim card to be sent to my address and after waiting 14 days I still received nothing. I tried getting help in a local ee shop to be told that replacement pay as you go sims can ...
Placed order for an additional line on 04.05.23, got an email to confirm the order, however the number to keep me updated is actually my WiFi box, so won't be able to recieve updates, so checked on "track my order" nothing available to show. Also not...
I placed an upgrade order on 27th April 2023 and told that it would be dispatched within 24 hours and I would receive a text with a code to give the DPD driver.I have not received anything and the order status says "Sorry, we can't show your order de...
I ordered two tech add ons the same this morning within 5 minutes of each other. The second item I ordered has been confirmed and added to my plan add ons. Why hasn't the first item that was ordered first been confirmed? Has ordering two of the same ...
Please I returned the phone but you have not returned my money
Hi there, I upgraded my phone last Monday, expected delivery the next working day. Despite no confirmation of shipping after contacting EE it had been shipped but was stuck at my local DPD depot, after multiple calls (and hours on the phone) between ...
Hello. I'm new to EE. I made the contract online last Friday. And I still haven't received any message when my package is delivered.
