Orders

A place to ask questions about your orders from EE.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Order Tracking: Pay Monthly orders

If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need:   The email or phone number you used to complete your order   Your 10 digit order number   You can find your order number in the c...

van.png
Christopher_G by EE Community Support Team
  • 55459 Views
  • 118 replies
  • 15 Helpful

Delivery

When will my new order come was ordered yesterday

Resolved! When will my phone be delivered?

Hello, I placed an order yesterday for an upgrade to be delivered to the Canterbury store but have had no further information regarding this.Could you please advise when the phone will be delivered and if I am notified?Many thanks, Ashleigh Britten

Order/purchase date

   Hi..       I upgraded my phone on 27th December 2022,       I recently recieved a text from Samsung telling me that I can claim a fre gift. I filled in the relevant info on a claim form buteI've recieved an email back from Samsung asking me for th...

LYNN2710 by Visitor
  • 267 Views
  • 1 replies
  • 0 Helpful

Account

I've confirmed my email and do what ut asks to join EE but I still can't oder online says I need complete the link buy registering My EE or join the community I can't register a my EE account if I can't place an order with you and I've joined the com...

Asaleh123 by Investigator
  • 377 Views
  • 6 replies
  • 1 Helpful

Resolved! Ipad

How do I buy an iPad. I’m a new customer 

Samsung galaxy A23 5G

Hi, I'm still waiting on this purchase of this phone I ordered on 19 December.  Who is best to contact with?

Upgrade

I got a text yesterday regarding an early upgrade offer I processed but not heard of delivery 

Order

I placed an order on the 24th and have not received any response order number : xko********* Mod edit: [please don't post personal information on the community].

Nik1396 by Visitor
  • 267 Views
  • 1 replies
  • 0 Helpful

Phone order

Good morning, I made a order yesterday, I will like to cancel the order. Because I can’t afford the payment for now.