Samsung galaxy s24 plus

[Tash2598]

Ordered a galaxy s24 plus and my order still says "Awaiting confirmation" / "order confirmed". I ordered on the 23rd February. 

I ordered it on the EE website 

Also worried as I can claim free galaxy buds and tag but my order hasn't changed status 

Can anybody help? 

[Christopher_G]

Hi @Tash2598 

Welcome to the community.

Which colour and memory size did you choose? I'll check our stock levels for you.

Chris

[Aimeehollis94]

Hi I am having the exact same issue with the same phone, ordered it on 25th Feb 2024 and still no order updates. 

[Tash2598]

Hi 

I ordered the Amber yellow and  256gb 

Thank you for checking 🙂 

Tash

[Christopher_G · Accepted solution]

Thanks, @Tash2598 

The current estimate for that version is to expect dispatch within 14 days. DPD will be in touch with you when it's ready to be delivered.

Thank you for your patience so far.

Chris

[Christopher_G]

Hi @Aimeehollis94 

Which colour and memory size did you choose?

Chris