If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Just a heads up.I ordered online last week and confirmation email received but no follow up confirming phone shipped.After posting here Leanne advised to call 150, just off the phone and all sorted but told some online orders not going through correc...
Sorry, we can't show your order details right now. Don't worry, we'll keep you updated on the progress of your order by text or email. Keep an eye out for these updates from EE or from our courier DPD. For the latest news on device launches, pop by ...
I am aware of the issues in China and the knock-on effect that is having on phone companies but having ordered an iPhone 14 Pro Max on 8th Nov (5 weeks ago) and the annoying text messages I keep receiving from EE every week since saying, "Good News, ...
Hiya, hope someone can help? I spoke to some really helpful people and have upgraded and renewed my contract yesterday and a new sim card has been sent to me. I have the DPD app on my phone and was alerted my delivery from EE would be with me by 12.1...
Hi - I have confirmation of a Sim Order with a Dispatch date of 28-SEP-2022 and have already been billed although I have not yet received the Sim Card. Delivery was supposed to be between 2-3 days. When will this arrive please. I have been unable to ...
New phone arrived on Sunday via DPD but no sign of the sim card in the package. Spoke to someone on 150 and he seaid in the 16 years he's worked for EE he's never known them to be sent seperately. Is that correct? thanks
I have placed an order has this gone through please
Hi, I made the order but I don’t know when I got to get my phone
When will I receive my tracking number to track my delivery status
