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Apple watch

Mandy1112
Investigator
Investigator

‎25-02-2024 08:22 AM

Hi trying to purchase an Apple watch and it says in stock, but then advises no plan available for me…. Anybody know why?

0 Helpful
5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

‎25-02-2024 08:42 AM

@Mandy1112 To have  an Apple Watch on contact you need a iPhone on contract or a sim only contract that’s used in a iPhone.     Are you a contract customer? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Mandy1112
Investigator
Investigator
In response to Chris_B

‎26-02-2024 09:45 AM

Yes I am and I have an iphone

Sent from my iPhone
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James_B
EE Community Manager
EE Community Manager
In response to Mandy1112

‎26-02-2024 11:32 AM

Hi @Mandy1112,

What is the full error message you see when trying to place your order?

James

0 Helpful
Mandy1112
Investigator
Investigator
In response to James_B

‎26-02-2024 12:41 PM

IMG_0656.png

 

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Mandy1112

‎26-02-2024 12:48 PM

Hi @Mandy1112,

Please get in touch with our customer care team on 150 so they can check your eligibility to add and additional product to your account.

Thanks

James

0 Helpful