Community Activity

Best pack for USA

Hi, I currently have a pay as you go plan where I get unlimited minutes and texts for £15 a month.  This minutes and texts plan including my data allowance suits me for my current use.At the end of this month I'm travelling to America for up to 3 mon...

Rawker28 by Investigator
  • 12 Views
  • 1 replies
  • 0 Helpful

Tracking Orders

Hi there,I am tracking my order made on the 3rd of May 2025 but I get this message "Oops! Your tracking timed out, Search again for the latest info on your order".So confusing!

CJE75 by Visitor
  • 4 Views
  • 0 replies
  • 0 Helpful

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

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JordanTA by EE Knowledge Specialist
  • 36743 Views
  • 283 replies
  • 87 Helpful

Promised old Landline Number

I had a new landline and broadband fitted as I upgraded my package with EE. Since 4th April 2025 I have rang numerous times to ask when my previous old number be transferred over. But all I keep getting is false promises a month later nothing. I am a...

Faz89 by Visitor
  • 31 Views
  • 1 replies
  • 0 Helpful

Roaming issues

Did you get this sorted as I'm having the same issue and have previously used this phone in the usa, i can send and receive sms but not calls

Thecrim22 by Investigator
  • 73 Views
  • 6 replies
  • 0 Helpful

Continual Orange Light

Anyone else get the continual flashing orange light on the router?Openreach confirm no issues their end. 6th day straight with no internet EE accept fault but issue is still ongoing.Have to complete the following. turn off router - turn off openreach...

Alzyaman by Established Contributor
  • 1231 Views
  • 64 replies
  • 21 Helpful

Bt to ee by home hub 2

posted on by forums but asked to move here as I’m now on ee…Moved to new house and set up bt fibre broadband with bt home hub 2. I noticed a few wifi black spots and drop offs in the house; most notably in the chosen spot for home office. spoke to bt...

Unable to make calls from US

Hi all,As the title suggests, I'm currently in the US and unable to make calls. I've tried all the usual suspects including changing provider (only have access to T-Mobile where I am) and spending caps, roaming is enabled and WiFi calling has been en...

Woddeh by Explorer
  • 45 Views
  • 4 replies
  • 0 Helpful

Services banned abroad - can't contact EE

I'm in Porto, my phone just stopped allowing calls and 4G services. I've checked my roaming settings (all good) and this only happened 4 days in to my holiday. EE are so useless that I can't get in touch any other way than calling - or writing a lett...