If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I have not yet received a text messages regarding my order? I received an email saying m order is on its way look out for a text with delivery updates but still as of yet haven’t received a text.. I placed my order on the 12th December
No update on new phone order
Hi we’ve upgraded our phones on Monday, the ee rep said it would be delivered Tuesday / Wednesday. However it’s still not been delivered and we haven’t had a confirmation email or tracking. Is this right?
Been in touch numerous times and just keep getting told to wait.
how do mew customers purchase anything
Hi,I am trying to add an Apple Watch to my plan for a family member. Everything is going through fine and then when I click submit the request is timing out. I thought there may just be a problem with the website but I’ve been trying for several days...
Waiting for my new phone, ordered on the 25th November. Will I get it before Christmas?
So just been told the wait is MONTHS for a 14 pro max… so I said ok could I please have the 13 pro max as I almost went for this online as it says ‘in stock’. Apparently it is not in stock as ee don’t offer them anymore… partner just got one on 02… ...
Can anyone tell me when I should expect a refund from a cancelled order?It seems EE have taken money from my account for a mobile phone contract which was going to be started after I cancelled the order. I would have expected that this would have bee...
