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Order confirmation needed

Ganesh6
Visitor

Hello,

I have ordered a new iPhone 15 pro 512gb and I paid £300 upfront. After payment I got a mail stating that I need to call EE customer service to provide more details and to confirm my order. I been trying to reach EE customer service through call but it's not connecting. What should I do now and what will happen to my upfront if I don't contact EE customer service? 

1 REPLY 1
Northerner
Grand Master
Grand Master

Hi @Ganesh6 

If you don't call your order will be cancelled and money refunded.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.