Order confirmation needed

Ganesh6
Visitor

‎25-02-2024 08:52 AM

Hello,

I have ordered a new iPhone 15 pro 512gb and I paid £300 upfront. After payment I got a mail stating that I need to call EE customer service to provide more details and to confirm my order. I been trying to reach EE customer service through call but it's not connecting. What should I do now and what will happen to my upfront if I don't contact EE customer service? 

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Northerner
EE Community Star
EE Community Star

‎25-02-2024 08:59 AM

Hi @Ganesh6 

If you don't call your order will be cancelled and money refunded.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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