If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I ordered these 13 December and I have not received them yet I was told via the phone to EE that I would recieve them today or tomorrow but have had no update. Concerned I won't get them for Christmas even though it said 7 day dispatch.
Hi I’ve ordered a iphone14 pro on the 14th of December, I’ve not received a tracking order nor have I been messaged when my order will arrive what to do?
I want to get a ps5 through ee but don't already have any other services with ee. Can I still get one?
Hi,I ordered a phone to be delivered to a store and my tracking page updated today to 'order dispatched', I haven't received an email or text about it and was just wondering what's happening/if calling EE or the store would be a good idea. I complete...
So I had a sim only deal with EE and now I have upgraded to get a phone, my phone hasn’t arrived yet my plan has finished and it’s changed over to the new plan, great news! Why has my plan changed to the new one even though I was advised my original ...
Hi Team, I have placed an order (xkoxxxxxxxxx) for a new SIM contract (24m) on the 19th of December. While I have the order and direct debit confirmation, I do not have a NEW SIM order delivery confirmation (I cannot use EE's Order Tracking service a...
I ordered a Nokia T 10 on Sunday and I know it's a very busy time of year but I would like some tracking info so I can plan my days better as I have got no one at home to receive my order I have used the tracker online but no info available
Hi any advice would be appreciated, ordered the new iPhone 14 on Friday on upgrade, and got text messages on Saturday Sunday and Monday from dpd that the parcel is out for delivery, funny thing is there's no flat number on the parcel but has my name ...
Hi, I have just upgraded online and received my order confirmation but have been asked to contact yourselves to confirm some details? I have tried to call but get no signal at work, is anyone available to help? ThanksKatie
