cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

New Order

Justinf1007
Visitor

I have ordered an esim on saturday i have had 3 emails, contract email, succesful order email and a direct debit confirmation and then nothing .

There is nothing in spam etc. 

Not great for a new customer !

1 REPLY 1
Debbie_G
EE Community Support Team

Hi @Justinf1007.

Welcome to the community.

I’m sorry you’ve not had any further updates on your eSIM order. 

I’d recommend getting in touch with our customer support team so they can check the status of your order and advise you on the next steps.

Debbie