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S24 ultra pre-order gift

Skyway20
Investigator
Investigator

I've pre-ordered the s24 ultra hopefully gone through fine only received one email. Can't see any info on claiming the galaxy watch6. Anybody have info on this?

Thanks

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Skyway20  You claim it HERE   As it says on HERE 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

17 REPLIES 17
Chris_B
EE Community Star
EE Community Star

@Skyway20  You claim it HERE   As it says on HERE 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Ah thanks, for me the site says see the feature tab but the feature tab does nothing/load for me 🤦‍♂️

GHamilton
Investigator
Investigator

Features tab mentions £30 Samsung App credit, 12 months of Disney+ and a Samsung Galaxy Watch6 (40mm in grey):

https://ee.co.uk/mobile/pay-monthly-phones-gallery/samsung-galaxy-s24-ultra-5g-details?color=titaniu...

 

You can claim from here once you get the device: https://samsungoffers.claims/sam/giftwatch6/en-GB

It’s not opening for me either, I think it’s a glitch on their system 🤷‍♀️

Leanne_T
EE Community Support Team

Hi there @Hariboh 

Can you try another browser? The features section is opening for me using this link Pre-order Samsung Galaxy S24 | Deals & Contracts | EE

Leanne 🙂

Jtemplar2412
Investigator
Investigator

They arnt avalable to claim till the 24th

The issue was I couldn't see any info at all about it nothing would and still doesn't load 🤷‍♂️

Dzolanta
Visitor

Today I received samsung S24 ultra but watch not coming 🫣 You received galaxy watch 6? 

It's doesn't get sent out with the phone. You have to claim it by filling out a form the link is above in one of the other answers