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Samsung S25 Ultra Preorder

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DJWalsh1999
Explorer

‎24-01-2025 02:44 PM

Hello Guys,

 

I put an order for an upgrade on my phone the Google Pixel 8 Pro to the new Samsung S25 Ultra, but I got an email saying that if my Google pixel isn't with them on the 7th of February I have to pay the £470 for next bill but I don't wanna be without a phone as my Samsung roughly says it'll be delivered on the 7th, I'm kind of nervous as I need a phone but don't wanna pay alot of money which I don't have 

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Rach_H
EE Community Support Team

‎24-01-2025 05:38 PM

Hi @DJWalsh1999,

Welcome to the Community!

Your returns window will start from the day that you receive your new phone. This text is automated, so you don't need to worry about returning your current device before you have received your new phone.

Rach

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Rach_H
EE Community Support Team

‎24-01-2025 05:38 PM

Hi @DJWalsh1999,

Welcome to the Community!

Your returns window will start from the day that you receive your new phone. This text is automated, so you don't need to worry about returning your current device before you have received your new phone.

Rach