If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I joined EE because of poor customer service from another provider and now i really wish i hadnt. I ordered a phone on the 21st September 2023 and im currently still awaiting any update. The message Sorry, we can't show your order details right now" ...
I haven’t had any text from DPD to say when my phone will delivered ,EE despatched it on Friday 22nd September
Hi I ordered and iPhone 15 Pro Max Nat **bleep** on the 23/09/2023. However I haven’t received the order reference number for tracking nor order confirmation email whatsoever. It’s Tuesday now and there’s still no email confirmation . Aren’t these se...
Ordered the iPhone 15 pro max over a week ago and the email still saying Expected delivery date:Awaiting confirmation
Hey I ordered a replacement sim card last Wednesday and its still not arrived ee have taken money but haven't sent the item anyone else had this problem?Am based in aberdeen Scotland uk
I’ve ordered it in one color but I’m thinking of getting another after seeing in person. Is this possible given that the phone has not been dispatched yet or would I have to refund?
I placed an order and there was no confirmation about the order and the upfront payment have been debited from my account and EE has been added to direct debit on my account but I have not gotten any confirmation about the order on my email or order ...
Hi, how can I cancel my order? I placed an order for a new phone and was asked to call because there’s an issue with my order. I’ve been on the phone since 8am, it’s currently 12pm. As a new customer, I don’t think this is something I want to deal wi...
Hello,I ordered a Samsung S23 in Cream (256GB) and paid £70 upfront on 19/9/23 (last Tuesday) but have had no updates at all. The website said the phone was in stock when I ordered it and the confirmation said it would be dispatched within 1 working ...
