Receiving a new phone

[Daveyboy3]

I'm expecting a new iPhone and Sim card to be delivered this morning. I've received a Sim card and a text message to my friend's mobile that my new device has been delivered. It hasn't just the Sim card. Will I still be receiving my phone?

[Chris_B]

@Daveyboy3 the SIM card should be arriving with the phone all in the same package.   

[Schockwave]

@Daveyboy3 , you will receive notification from DPD up to the evening before delivery and another one with a one hour window on the day of delivery.

[Debbie_G · Accepted solution]

Hi @Daveyboy3.

Welcome to the community.

It might be worth speaking with our team over the phone, they will be able to take a look at your order and check this further for you. 

Debbie 🙂