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Alyycc98
Visitor

Just placed and order. 

says in the subject call to discuss 

but no where in the email says this and says it’s gone through they’re working on it right away 

when you ask google Al as well it says this means your processing order is this the case? 

im so confused I paid £100 upfront 

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Alyycc98 if you had a request to call customer support you need to call customer support to discuss this or the order will not be processed.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Matt_124
EE Community Star
EE Community Star

@Alyycc98 Someone else posted something similar before on this forum and they didn't call, and as a result their order was cancelled.