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Cancelled order but kit appears to be on the way

Beachcomber80
Visitor

Hi

I ordered EE TV and broadband a few weeks ago but after my current provider came back with a better deal I cancelled the EE contract both by phone and by letter (recorded delivery) and the order was no longer visible on the EE app.

I had a text from Royal Mail today informing me my EE/BT order was on the way. I have BT broadband at my business but recently had a new router for that so I presume this is something headed for my home address. 

How can I put a stop to this?

Many thanks

Dan

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