If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi I ordered a tech add on and paid the upfront cost.received a confirmation email and can see the cost for the plan on my account but have had no updates on delivery. can someone help?
Hi There I have tried to track my order but it says that it cannot show the details right now. Can you confirm if the order is being processed and when I am likely to receive the upgraded Sim Card? Please advise if you need any further details. Kind...
I have been waiting nearly 3 months since ordering the new iPhone, any idea when I will receive it?
Hi. Hope am doing this right. Brand new customer, since yesterday, 4G Broadband. Said would send hub today, checked and have not put flat number on my address. Cannot change address, tried a couple of phone numbers but cannot get through, Checked tho...
Hi, so im having a little bit of an issue;I ordered the iPhone 14 128gb purple yesterday and was told i'd be getting it today since it was in stock, but i haven't received any updates and i'm not able to track my order either even though i ordered it...
Hi! I ordered a Samsung phone on 16 Dec , I received the email confirmation with the tracking number and I can’t track it on the ee website…. And didn’t receive any email…. What is happening? Thanks!
Good evening/morning. The following following is possibly best answered by EE employees. After placing an online order for a set of Apple Air Pods, rather than product delivery updates being sent to my wife's mobile number (taking into consideration...
I ordered these 13 December and I have not received them yet I was told via the phone to EE that I would recieve them today or tomorrow but have had no update. Concerned I won't get them for Christmas even though it said 7 day dispatch.
Hi I’ve ordered a iphone14 pro on the 14th of December, I’ve not received a tracking order nor have I been messaged when my order will arrive what to do?
I want to get a ps5 through ee but don't already have any other services with ee. Can I still get one?
