If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
i ordered a new phone on a contract 7 days ago and haven’t even had a message to say it’s dispatched, when i try to track my order it just says order tracking unavailable. I’ve now had to buy top up data on my current phone due to this taking so long...
Hi ive been waiting over a week for a dispatch on my iphone 15
Ordered a new phone on Friday as a second device on my account.Got an email confirmation but it said said I need to call to confirm some details.tried calling multiple times, any idea what the problem is?!
Hi. I am an EE employee and I have gave 30% f&f discount to a friend. They have ordered a iPhone15 pro they have received a email confirming the order but it says that there is an issue and need to phone. Why would this be?
I placed an order today for a phone under a contract and paid £225 upfront, the money has been taken but I haven't received any confirmation emails, yet I have received an email saying my basket has been saved. Has the order been placed? Am I missing...
On September 20, I extended the contract and bought a Samsung23 Ultra phone and a watch that was on offer online, I did not receive the shipment, what should I do?
I’ve received three returns packs since ordering my iPhone 15 pro max. Now I’m getting reminders to send my old phone back. But I haven’t received the new phone yet. Am worried a charge will be put on my account for an unreturned phone.
Why can't DPD leave my parcel in a safe place or with my neighbour? I've paid them for a Sunday delivery but just got a message stating due to a local issue my delivery will now be tomorrow. I've taken time off work for a delivery that now isn't g...
Good day. Just want to ask any update for my order? I tried to call to costumers service but no one answered me. Can you please help me with this. My tracking number is xxxxxxxxxxxxxxx I already paid for upfront fee of £80. [Mod edit: Please do not...
