Phone hasnt been dispatched

[Jamielee10]

I placed an order on Sunday night for an iPhone 13 I had a confirmation email but nothing since is that normal?.

[Leanne_T]

Hi @Jamielee10 

Thanks for coming to the community and for ordering 🙂

Which memory size and colour iPhone 13 model did you order? 

Was this an upgrade or new contract?

Leanne 🙂

[Jamielee10]

It was iphone 13 128GB red and it was new contract

[Leanne_T]

Thanks @Jamielee10 

This device on the EE Shop online, is showing 'Usually despatched within 7 days' 

Once your order has been dispatched, DPD will be in touch with delivery details

Leanne.

[justin80]

I have been told apple are not supplying the i phone 13 as from this morning