02-10-2026 03:03 PM
I ordered a phone on 27.09.26 and I have not had any communication that it has been dispatched and no updates when I track order.
I was told it would be dispatched within 24 hours.
02-10-2026 05:12 PM
Hi @ellieivison
Welcome to the community.
The dispatch message will come from our courier company, usually the night before and morning of delivery.
If you let us know which phone you ordered (including memory size and colour) we'll check our stock levels for you.
Chris