If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I want to order an xbox series x Is I have not Ee costumer yet
Hello, so my phone has broken and I do not have a landline. I placed an order for a new phone contract and paid the upfront cost. In the header of the email I received it says "please call to discuss" which I obviously can't do because I don't have a...
Hi, is there a way I can contact EE about my phone order without having to call I have ‘selective mutism’ so I can’t speak?
Hello, i order iPhone 14 pro and Apple watch series 8, paid 30£ and I haven’t receive any confirmation, the money was taken.. please help me
Hi there,Please help me , I upgraded my phone a few days ago via the EE app and paid the extra £147 plus extra £30 for the handset. The payment is pending in my bank account and received no confirmation email from EE regarding the order.My bank have...
I have recently bought an Apple Watch Ultra with a small band thinking it would be the correct size but it is slightly too small. Is it possible I can exchange this for a larger one without having to return the watch?
Hello, I ordered an upgraded on Sunday to be delivered to the rushden lakes store, since I’ve had no tracking info, nor will it allow me to track it. How long am I expected to wait for the upgrade to be delivered?
I ordered a phone on 27/03/23 which email I got said was successful, to then get a call on 31/03/23 to say direct debit was set up and phone would be with me on next day delivery making it 03/04/23 as of yet I’m still to receive phone and have had no...
Hi,Made an upgrade to an existing handset on my account, had a call the next day (earlier this week) to confirm everything and since heard nothing... No confirmation text/email with tracking details and nothing showing on the DPD app as pending deliv...
Hi,I’ve been given a 20% NHS discount code from a family member, and I’m due to upgrade my contract. When I attempt to add in the code on the upgrade site, it says invalid. However, if I choose the same package when I’m logged out, it accepts the dis...
