If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
There is no information about my order.
Hi,I placed an order for a new phone. When I landed on the payment page, safari froze and went blank. But the payment was taken from my account. I did not receive any confirmation email from EE.I have been waiting for a while now and I am worried now...
Hi I’ve ordered a sim but on the wrong tariff how do i cancel the order cant ring EE due to me being a new customer and not having a EE number
Hi I order aswell phone iphone 14 pro max bud just receive confirmation and nothing else aswell try to track my order bud say its no update
Hi, I ordered an upgrade and it said it would be delivered within 2-3 days- it has now been a week and I’ve had no update on delivery
My Husband and made indentical applications to transfer from Plusnet to EE keeping our numbers. His application completed swiftly and without a hitch. All I got was one text which said "your delivery address has been changed as requested" and said to...
To Whom it may Concern, I paid £100 to attempt to process 2 X contract iPhone’s on Monday the 31/07/2023, but after talking to one of your consultants I was informed that I do not qualify for the 2 X iPhone’s and I will be refunded my £100.00, but I...
Iv just received my returns package but want to upgrade to the special delivery option! anyone know how to do this? Do I use Royal Mail click and drop online and create my own postage label as the address didn’t come up the same as the one on the PP ...
When can I expect my parcel ? *********** Mod edit: [please don't post personal information on the community].
Hey I've pre ordered this flip 5 do we know when I will receive this as they have said the 4th but had no further updates at all. Many thanks
