If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi, I upgraded my mobile phone and the new one will be delivered tomorrow. If id needs to be shown will they accept my sons driving license as he has the same last name as me and lives at the same address? It’s just that I don’t have any photo id.
Ordered an iPhone 14 Pro Max 1Tb space grey on 02/01/2023. Email says “dispatch expected within 24 hours” yet I’ve heard nothing for the last 2 days. Any idea what’s going on and how long it’ll take?
I wanted to buy a mobile from your ee a few days ago, and you gave it but I didn't accept it because my younger sister gifted me a mobile. Now my mobile is broken..can i get mobile again from you in installments.
Just ordered a new phone, ee took the upfront payment, the phone isn’t in my basket and I haven’t received and email saying it’s been processed, the page after paying didn’t load properly could this be the issue?
Hello, I made an order (***********) and I'm still waiting for the item, I was wondering if I could get an ETA. Other than the first email saying I've made the order, I haven't heard anything since. Cheers James
Has anyone any experience with ordering an extra sim. it never arrived.i phoned them and they’d mistakenly sent it to a previous address.luckily I noticed before the 14 day cooling off period just. I cancelled it and they refunded me the first month ...
I order iphone but it cancel how i get my refund?My reference number, **********************
Good morning, Can I speak to anyone about an order? I have tried tracking it and nothing, tried calling and cannot actually get through to anyone to speak to them about it. Order was placed 48 hours ago, it was in stock and advised to be despatched w...
Hi! I'm currently with another provider for my home broadband and mobile services and I'm considering a move to an EE full fibre home broadband contract. In order to determine the overall cost I'd like to know what the cost of the mobile service wou...
