If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I had my phone delivered today, was a bit surprised when it came as I received no updates over email or on the tracking page. The delivery man asked for a pin, which I cannot receive as my old phone is currently broken and he could not deliver it to ...
I've upgraded my phone to the Pixel 9. I was told it would be dispatched by Tuesday (yesterday) but there are still no updates. Obviously it's really in-demand.I've no problem with having to wait, my issue is that I got the trade-in discount. I have ...
I ordered a phone last Tues ( 27th Aug) confirmation email review with order number. No tracking update and states 'cannot show this right now, dpd will email/ text' I chatted with ee on the 29th Aug via Web chat who reassured me I would receive my ...
i made a order for a new contract and paid the upfront cost but have had no confirmation email or any sms
I ordered a sim card Saturday and it says it be delivered 21 to 2 working days and now we are on Wednesday and still hasn't arrived and I can't get through to speak to anyone
I ordered a Pay as You Go SIM on Saturday, but I still haven't received it and I can't track the order.
Hi, I upgraded my phone to this new google pixel unaware how new it actually was. When I did it last week she never mentioned how long it would take so I opened a chat on the app on Friday but wasn’t connected to someone until Saturday! who then told...
I really need some help!!!! My phone was due to arrive last week and it still hasn't. I am going away tomorrow and EE are being so unhelpful as I need to cancel this contract as it has not arrived. Please could someone help- your customer service is ...
I'm currently upgrading from SIM only to a new phone and I placed the order on Sunday. I've had the confirmation email saying it will be despatched within 24 hours but I've still not heard anything at all. When I check my orders online it's not sho...
Refund my money order no .xko********[mod edit: removed personal details from the community]
