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No Order Confirmation iPhone15

ClaudsH
Visitor

Hi I placed an order online tonight around 7.50pm, the £30 has been taken from my bank account but I have not received any order confirmation or order number etc..Can anyone help? 
thank you 

1 REPLY 1
Debbie_G
EE Community Support Team

Hi @ClaudsH.

Welcome to the community.

Have you been able to check your Junk/Spam folder for any emails from EE?

Was this an upgrade or a new contract order?

Debbie 🙂