If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi, I've just ordered my phone online and you told me to give you a call and discuss it.
i have ordered an upgrade however it is not yet received dhl has texted me my time slots but aren't showing up and i havent received a tracking number either
I recently received a text to say EE are freshening up their SIM plans and gave me a few options, all of which were slightly more expensive. I was offered a 30 day rolling plan at £13 a month or a 24 month plan at £10 a month, the latter suits me bet...
Hi All,I didn't know ordering an upgrade is so bad.. Order made.. 2 attempts by DPD failed.. where address is provided correctly.. CCTV in front of my house and no sign of the driver at all..Calling EE support to cancel this order as what is the poin...
Hi. I have an order that was attempted to my home address today. However I will be at work for redelivery tomorrow. DPD says I need to change the address with EE but I can’t get through to anyone? I really need my phone asap
Hi all,I ordered a 4GEE router and received it yesterday but there was no SIM card, does anyone know if this is supposed to be received with it or does it come separately via Royal Mail? thanks!
I’m due an upgrade so have been through the whole process of adding the new phone to my basket. Once I click on checkout it comes up saying there’s a problem and that I’m not the account holder but I am
Hi,I ordered a new phone/upgraded yesterday lunchtime and was told that I would get paperwork when it was dispatched. Since then, nothing. I have paid a lot of money, which has been taken, and got texts saying that my contract had changed in various ...
I got told my order was coming today but iv had a text saying dpd haven't got it yet
I upgraded to an Apple Watch on Sunday, I received an email with order number and payment details, my account has been updated with the new plan, but I haven’t got any details about delivery
