Orders

A place to ask questions about your orders from EE.

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Order Tracking: Pay Monthly orders

If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need:   The email or phone number you used to complete your order   Your 10 digit order number   You can find your order number in the c...

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Christopher_G by EE Community Support Team
  • 51716 Views
  • 117 replies
  • 15 Helpful

iPHONE 14 PRO MAX ORDER

Hi,I ONLY ORDERED LAST NIGHT SO NOT REALLY A BIG DEAL YET, BUT I HAVENT RECIEVED ANY TRACKING CONFIRMATION FROM SHIPPING. IS THIS PHONE STILL IN STOCK AND DESPATCHED 24 HOURS AFTER RELEASE? THANKS, mICHAEL

Iphone 15 pro max Booking order confirmation

Hey i booked iphone 15 pro max on 26 of oct but till now i have not received any mail or confirmation  how long its gona take and why its taling so long if we booked the customer support say it will me with in 2 week but now its more then 2 weeks any...

iPhone pro max delivery

Hi all I am awaiting delivery of pro max , been 10 days now . Anyone have this phone in less than 2 weeks from EE ?I understand that many are cancelling and buying from apple direct. thanks Andy  

Jorus08 by Investigator
  • 624 Views
  • 13 replies
  • 4 Helpful

Re: iPhone delivery updates

Yes - I'm experiencing delays - ordered on Saturday for a delivery to store. No tracking available. Usually takes 48 hours. Thinking of cancelling 

Racs2000 by Visitor
  • 294 Views
  • 2 replies
  • 0 Helpful

Orders

hello, I also ordered an iPhone 15 pro max on November 3rd, I would also like to know when it arrives, thank you

Almasanu by Contributor
  • 304 Views
  • 3 replies
  • 0 Helpful

Accesories with phone

Hi, I got a Samsung s23 ultra which came with the option of the Samsung watch within the package. I lost the phone just before the 14 day text was sent to confirm if I would the watch, then it took 13 weeks for the insurance to replace the phone so I...

Resolved! Unable to make a new phone purchase

I've been an EE customer for years.I  just tried to purchase a phone from them and was told not until February '24.I asked why and was told it was because I changed my sim about 6 months ago.So I asked how long till my contract expires and that's 202...

Bobby51 by Investigator
  • 622 Views
  • 8 replies
  • 0 Helpful