If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hello everyone, I recently faced an issue with my phone contract. I wasn’t notified when my phone arrived at the store, and by the time I picked it up, the 14-day return window had passed. Despite visiting the store multiple times and being told to w...
How long should I wait for a confirmation email ?Would expect it immediately Upgraded early no money taken want to know it's actually gone through
I ordered apple airpods on the 17th nov - standard delivery and have not heard a thing since. Do you think they have gone missing as they should take 2 days ?
HiI ordered AirPods Pro from EE on 16 November, with an order number starting with EE. The EE site says they were dispatched on 16 November with delivery in 1-2 days, but the DPD tracking says that DPD has not received them. The full amount has bee...
due a upgrade was looking at upgrading phones but some of the prices don't make it worthwhile now as you have to pay for the phone and which ever plan you upgrade to now
Hi, I am currently going through a complete mess with my delivery of 2 of my new upgrades.I call EE on Friday 22nd November to upgrade x2 mobile contracts and phone, along with a change of address. The upgrades were complete along with the change of...
Hi I'm looking for some help, I ordered the quest 3s, it was sent out in October but I was unable to accept it as I could find my daughter's tablet that had my code on it so DPD took the parcel back, normally they try to deliver again but they didn't...
Hello I made an order few weeks and i paid £100 for upfront untill i didnt get any update from EE could you please help me with this here is my order number ******* [mod edit: removed personal details from the forum]
Morning everyone. I would need some help if possible. I place an order yesterday for an Apple iPhone 16 pro Max 1~Tb. I received the confirmation email with reference number and during ordering I noticed that the despatch would have been 1 working da...
