If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
EE website is misleading, previously it was on the website that the iPhone 16 pro max is in stock and will be shipped within 1-3 days. This is misleading the customer. I ask for an immediate refund and cancellation of the transaction. The bank inform...
I ordered an Iphone 16pro max at oct. 3,2024, i got a confirmation email and said will be dispatched within 24hours. But I still did not receive any further informations for the phone. I cannot track my order and the ee team cant also track my order,...
I have put in for an upgrade for the new iPhone - when I put the order in, the website optimistically said 5 - 7 days for delivery. I have had messages since saying it will take longer than 28 days but no real confirmation on when I can expect it, ju...
I have signed a contract at EE store on Wednesday 21st and I was made aware that Google Pixel 9 pro will be officially out in stores on 22nd of August. The guy placed a pre order for me and told me the phone should be there either on 22nd or 23rd of ...
How do I know if my order has been accepted? I cant track my order online it says its been dispatched but with no dates.
Hi I upgraded to a iPhone 16 pro max on September the 27th I still haven’t had any information about the wait time just wondering if anyone else is having the same issue
Hello, just wondering if anyone else is always getting fobbed off by EE customer service and get told they will ring you back but never do? Or they try and find away to pass it on to somebody else? I’ve sent my phone back as it was an ideal phone for...
Hello i need help because i upgraded my new device in June 2024 as sent my old device at the post office as need proof from ee that it was returned back. It was Samsung A54
I'm trying to contact EE, because it's been a week since I ordered a phone. Every time I track the order it says that it's timed out.
