If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Have currently been on hold for half an hour, after I got a text saying an error occurred when ordering my upgrade online. Can anyone assist? Cant really stay on the phone much longer but look like will be on for over an hour ! Typical
I’ve had the new iPhone 15 pro I’m not happy how small it is I can’t see the screen very well it’s contract I did on the phone I’ve only had it one day I want to send back and get the bigger iPhone 15 pro max so I can see the screen better can I do t...
I just wanted to talk about the ridiculous delivery process I have experienced with EE. I upgraded on 25/11 and my new phone was sent out. I was given no options to choose a delivery date which was convenient to me. I recieved a tracking code with DP...
Hi. I ordered a new contract phone yesterday online. I got as far as the deposit money been taking out my bank and that was it. The next page was blank. I have had no email or text message at all. I'm unsure if I was accepted or if I even got as far ...
Hi Guys,I ordered the iPhone 15 Pro Max 512 GB but received iPhone 15 Pro 512GB. After lots of hastle, I received a email with return label from EE. Packed the phone and dropped it to DPD drop off point on Tuesday. But now DPD website as well as cust...
Hello, I’ve recently placed an order and the funds have been taken from my account. Then, I received an email from the Customer Services Team advising me to call to discuss the order. However, I can’t seem to get through to anyone! Been on hold for a...
I did a trade-in for my iPhone 14 Pro Max to a 15 Pro Max just over 14 days ago. A few days ago I returned my 15 Pro Max due to hardware issues (Not charging properly) and asked if I could just cancel that 15 Pro Max contract as it was a massive head...
hi, I applied 4-5 days ago for 2 SIM with monthly payment, I received an email that the order was successful, I also have the number xkoxxxxxxxxx, I kept waiting and I did not receive any mail, message, or anything by delivery and I want to know what...
