If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I decided to get a phone that my daughter can use with EE I was told in an email my order was being processed that afternoon. Later that evening I was then sent a text asking me to call as there was an error with my order and to contact them. This is...
Just took out a sim only deal for 30GB but in my account it says 1 GB Any idea why
Hi, made an order over the phone for collection in store. I need to return it and the lady on the phone said I could return it in store? and they would do the returns for me… Is this right? As I don’t want to make a wasted journey.
I am trying to upgrade my phone and have registered for my new EE perk code and have it here. However when go to checkout online, there is no "enter gift voucher code" box (tried on several different browsers). There is only "got a promo code" box an...
Just wondering if the same has happened to anyone else, I ordered the Samsung galaxy S23+ and was told I would get a notification of when DPD would deliver, it says the phone is released tomorrow, however DPD rang whilst I was at work and said they t...
I had a phone call from EE with black friday deals, i committed to the apple watch SE deal they said it would be delivered the next day via DPD, i haven't recieved any confirmation email or delivery information regarding this, im checking spam and my...
Every time I add a new plan to my basket and choose to order, instead of taking me to "Delivery" section it takes me back to the homepage. I've tried using a different device, different network such as Wi-Fi or Mobile Data but it does the same thing....
I ordered a new phone this morning , paid upfront cost says been successful so does that mean I’ve passed and just waiting for it to be dispatched?
Ordered phone on sunday just gone!No text confirmation or email regarding delivery date!When can i expect my phone?Thanks in advance
Read more Dpd driver arrived with phone but have not been sent a code to verify where and how do I get a code to get my phone from delivery driver
