Ordered airpods from EE on 3 May... They were eventually dispatched on 8 May, and was told by DPD that they'd be delivered the evening of 9 May, that we stayed home for.
Lo and behold nothing arrived, I then requested they be re-delivered via EE on Monday 12 May.... Still nothing.
Call DPD this morning & they say that the item was never scanned on 9 May and that it's missing, and won't do anything else to help me. Told to contact EE but they're not open, despite saying on their website they open at 8:00. What is going on?
Urgently need this order delivered today, or a refund. Going away in 2 days and we ordered it 10 working days ago now so this is appalling service that it's taken so long for a simple delivery. Will not buy from EE again.
