If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hello, My name is Daniele date of birth: ********* I placed an order on 26/10/2024 and I still have no feedback about the delivery date. ordem number: xko********** email: ***************** [Mod edit: Please do not share personal details as your p...
Placed an order for a pay monthly device two days ago. Got the order confirmation e-mail but I've heard nothing since, despite being told I'd get tracking when it's dispatched. I confirmed with the live chat option that the device was in stock and co...
I ordered an upgrade to my phone contract of 20 years (originally Orange) on 24th October. New phone arrived next morning but I could not take delivery of it because the delivery man needed a PIN which I couldn't provide as my existing phone was ...
Please forgive the lengthy diatribe... I'm frustrated but I'll provide the background.05/11 my BT TV box died (no Factory Reset working)06/11 contacted BT to request a new one... got the pitch about EE and as it BT becoming EE agreed07/11 Delivery of...
I recently ordered from EE around a week ago the iPhone 16 pro max good as new model in Natural Titanium and was told that I can expect dispatch within 2-3 days. I got a message the next day saying there will be delays however the product is still in...
I have been trying to order an upgrade to one of the ones attached to my account for the last couple of days. When I first tried I got an email from Customer services Team but with no order number and 24 hours later no follow up confirmation email....
Hi, I placed an order through upgrade anytime and since the initial order confirmation email. I have heard nothing and when I go to track it on the EE website it says that the order doesn’t exist. Do I place my order again?
Good evening, I made an application for the iPhone 16 Pro. It was not accepted. I paid £40 when I applied but 10 days have passed and I have not received my money back.
Hi, I have tried to purchase a pay as you go sim. I have vodafone and want to change the provider to EE. I made the purchase online but didn't got any confirmation mail and my transactions' status is pending. Why is this happening?
I ordered the iPhone 16 pro max (Desert Titanium) on 8.10.24, it then didn’t arrive, so EE cancelled my order on 25.10.24 and re ordered the phone. I know there was no stock, but is there an estimated date of when it will be dispatched? Thanks
