If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I’m feeling really frustrated already. Added a new line last October: iPhone 16 Pro. After a few days of having it, I initiated the return process - well within my statutory rights.Each time I chat with the support team (via App), I am told they’re ...
I have tried, really tried with EE. My order started 17th November, I have a referral code for half price sim deal, made my order. I realised I made a mistake and accidentally ordered the sim twice and contacted EE, I was told by customer service to ...
Hi I ordered an Xbox and received the console but haven’t received the game pass code and didn’t receive a text about receiving it
I ordered this evening, I’ve had no confirmation at all by email, I’ve checked spam folder nothing is there. I paid an upfront cost which is now pending. What do I do? I can’t call as the opening times are while I’m working
I Have made an order for iPhone 16 pro, the upfront cost has come out of my bank but when I go to put my order number in it keeps saying timed out.cheersKieran
Hi,I recently ordered a new phone (Iphone 16 pro max 256 gb titanium black) from EE. I did get confirmation and dispatch mail from EE, but I didn't get any email or message from dpd regarding the delivery.I downloaded the DPD app and logged in. There...
i ordered a phone yesterday i got my confirmation email and haven’t heard anything since i’ve tried putting my ref number in the tracking but it just comes up with your tracking timed out, im not sure what’s going on with my order.
Hi I’ve just recently placed an order for the IPhone 16 Pro Max, this is my first time ordering from EE as switching from O2 to EE, so want to get an EE phone before cancelling my O2 account. So I placed the order the £30 has been taken from my acco...
Hi I placed an order online tonight around 7.50pm, the £30 has been taken from my bank account but I have not received any order confirmation or order number etc..Can anyone help? thank you
I placed an order for a Samsung TV on 28/11/24 and received my order confirmation, but have had nothing since. The tracking reference I was provided is unusable online and I have had no confirmation about the status of my order.Everything says I am m...
