tracking

[srikanth4]

my order is not tracking

[Chris_B · Accepted solution]

@srikanth4  Have you received a tracking number ? This isn’t the order number you got when you placed the order.  A tracking number will be issued once a device is allocated to you. 

[srikanth4]

XKO*********

Mod note: Removed order number from public view

[Leanne_T]

Hi there @srikanth4 

Thanks for coming to the community. 

How long ago did you place the order? 

Which device did you order, including memory size and colour?

Thanks 🙂

Leanne.