If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi. I am a EE employee and i have tried to regrade from sim only yo phone and sim but the only tracking number i have starts with xko and i haven't got a email or text regarding regrade
Return because they can't give me a phone and a sim card I tried the morning I paid but they tell me that I would not ask for the money back thank you my email ***********@********** [Mod edit: Please do not share personal details as your posts a...
We fancied giving the TV service a go so my wife called today to place an order. She agreed a price with the rep, he quoted 49.99 for the entertainment package as well as changing my mobile to a lower price of £10 a month.We later received an email ...
Hi, In October last year I purchased the Xbox series s bundle with the gaming pass for 24 months for £21/month, I still haven’t received the gaming pass for this. When am I expected to receive this as it’s been 9 months now. I’ve tried to redeem num...
Hey folks. Completed my switch to EE today, with my SIM to be sent to a different delivery address to my ‘billing/account address’ successfully. All good and completed online. I was then in a chat later with EE about a watch - so at the start I aske...
That's what I have been accused of by an EE staff.Can't believe that.Get out of my store you not getting your phone.That what I've been told.Humiliated in front of other customers. What a day to remember with EE.What is the definition of disrespectin...
I preordered the Flip6 on the 22nd and when I put my order number in there is a bubble with an X above it on dispatched but I received no email with tracking or when it will be ready for collection. How long does this process usually take? It is bein...
Hello please can you can you help me fix as soon as possible send me package on Tue 23 July 2024 i ask for redelivered online sent me message on email said they will redelivered it on Friday 26 July 2024 please help me fix this as soon as possible ...
Trying to upgrade my mobile and it's proving to be a complete nightmare.I already know exactly what device I want and what plan I want and was intending to pay for the device in full upfront. You can't do that online (why not is anyone's guess) so en...
Placed an order 22nd July for Samsung Galaxy Z Flip6 256MB Silver. I received a confirmation email just after I placed the order with an XKO order number but this number isn't allowing me to track the order, just says it’s timed out?
