If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi yhere I made tge order on Friday
Hello my 13-year-old Sister has signed a contract up with yourself using my bank and she is not over 18. I can’t call for help. The only thing I can do is chat online but you seem to not have online chat. What should I do? I got 30 days to cancel thi...
Hello, I ordered online the monthly payment plan iphone alongside a sim card. After they took the upfront payment and on the website confirmed the order. I never recieved an email confirming the order or a number. I’ve called and gone into EE and no ...
[Mod edit: Please do not post your mobile number in this public forum. Thanks] Was promised a new sim card for this number which now has over £20 credit hasn’t arrived to my home address can someone do something about this James fisher
I’ve just paid for pay monthly phone, they took my payment and then I received an email saying I needed to call them? Can any one explain what this could mean?
I ordered a phone upgrade a few days ago, I received a confirmation email but the email didn’t contain an order number so I can’t track the order. I also received a text telling me that a new document for my new device agreement is available and I ca...
Hi everyone. Hope to get a response soon... I've ordered the 15 Pro max and they took my upfront payment. Can someone tell me why they have to give you a call about your order?? Is it for a credit check?? Because why would they take the upfront cost ...
Hi I placed an order for an upgrade on my account yesterday and got a confirmation email straight away - but nothing from DPD (no email or tracking number etc).DPD did attempt delivery today when I was not in and asked my wife for a PIN code which we...
