If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi I ordered a ps5 as an add on and it appeared to be successful as the 20 pound deposit was taken and i received a XKO order number. Just i cannot see any updates on my account, no add ons added to the phone number and nothing on DPD.Do u think this...
Can track my order keep say time out
Hi, I'm just in the process of porting back to EE as a new customer. I have a blue light card and the app shows a discount on monthly plans.When clicked, it puts me through to the EE site to progress the order but the discount is not applied.I've tri...
Hi I ordered the package - THANKS Peter ****** Your order's on its way Order number: xko****** Date: 30 Sep 2024 I paid £20 via PayPal and will pay £20 a month. There is no way to track the order and the tel number you have is wrong as its a ...
I upgraded both devices on my account on the 25th September, IPhone 16 pro and iPhone 16 pro max, was told at the point of sale both items would be out for next day delivery. Recieved texts from ee and DPD and recieved delivery of the 16 pro, not a p...
Expecting delivery of upgraded phone today and went on to track the status. It is being sent back to EE for no reason at all! DPD is being thoroughly unhelpful and says that EE requested the return....EE says they did not. EE advised me to wait a wee...
Just wonder how long people have been waiting to get the new iPhone? I have upgraded and waiting for a delivery date
Ordered upgrade and got phone last week. All good but I now have another EE delivery coming for something and I haven’t ordered anything but got tracking by dpd. Any ideas
Cant track delivery or get any reply from EE as to why? Was to be a present for my daughters birthday tomorrow! No communications since order date 19th September 2024. Just wondered if anyone else was having same issue?
Just had a message saying that my return pack is being sent to me but doesn’t say when my new pro max will be coming what is going on
