If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi, I ordered a new phone last night, I haven’t received my tracking info. When looking, the marker is on order dispatched… but no tracking number. How long can it take to receive your order? I am currently without a phone..
I was instructed of Chloe from Dundee sales team my pay as you go sim would be upgraded to pay monthly after 24 hours as she told me I passed credit check 2 month later and I’m still on pay as you go she lied to me to get me off the phone I left her...
Hi all... I received my Z Fold 6 on the 19th of July and it was supposed to come with a "free gift" of headphones... I assumed that the "gift" would be delivered sometime after the delivery of the phone (makes sense) but am yet to hear ANYTHING about...
Whenever you try and order a galaxy ring of any size, it defaults to a size 5 Silver ring (04/08/2024). I ordered a size 11 Black ring and when it arrived, it was a size 5 black ring. EE website and app cut off the end of the item you're ordering so ...
Hi,I was trying to get a data pack for my SIM card but I accidentally purchased a SIM card instead how do I cancel my order and get a refund?
I ordered a contract phone around a week ago from the ee site , everything was fine order was being delivered to me , until i got a txt from EE Saying i had to get in touch with them regarding details , it took me 2 days of repeat phoning ee phone li...
I ordered a pay monthly SIM card on Monday 12th August. I received an email saying my order was being processed but I have had nothing since. How can I find out if the order has gone through? I have tried phoning 07953 966150 but none of the optio...
