Ordered a phone, told 11 days later to choose another

[Amy2131]

I ordered the flip 7 11 days ago, this morning was told it would be delivered. 

I've just been told sorry its out of stock choose another phone. 

Been with ee 8 years and this is ridiculous 

[Northerner]

Hi @Amy2131 

Not much EE can do if they don't have the stock from Samsung.

Thanks 

[Rach_H · Accepted solution]

Hi @Amy2131,

Welcome to the Community!

We always work to fulfill all our customer orders as swiftly as possible, but this is dependent on the stock we recieve from our suppliers. If you get back in touch with our team then they will be able to give you an update on when you are likely to receive your device, or discuss the alternate options if you would prefer not to wait.

Rach