If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I was declined for a moth phone and sim but payed a £30 upfront cost but has haven’t received my upfront cost back
I upgraded both me and my daughter from SIM only to Phone and SIM and received two emails with two order numbers, one of which is being delivered today however I have not received any further correspondence regarding the second upgrade other than the...
I need proof of purchase on a contract I had previously
ordered a phone and called custromer services and don't know! checked dpd and chatted on line and it states returned to warehouse. I have looked online and it statesin the dpd warehouse>
EE have sent me a FAKE phone and customer care is absolutely terrible all I am getting told is nothing they can do.
I ordered an iPhone 16 through an upgrade on the 7th of this month, according to the EE tracking it has been dispatched for over a week and yet I have heard nothing from any delivery company about it and all the ee tracking reads is that its been dis...
I ordered a device to be delivered to a store but I’ve had confirmation from DPD that it will be delivered to my home address I won’t home and there is no availability to have it re delivered on a weekend
I'm still waiting for my £30 refund back
I ordered from the EE store website (https://store.ee.co.uk) and have not receive my delivery. I tried contacting EE on multiple occasions regarding this but they have said they can’t help with EE online store purchases or have absolutely no clue wh...
Hello EE.I purchased an apple watch on 09/01/2025 thru app, however, I have accidentally sent that to one of the EE store in Guildford.The following day, I phone EE again and I was advised by Holly that disregard it and I have to order a new watch an...
