If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi, i need your assistance in returning the device. I have received packing bags from EE. But where did i post them. Secondly is it possible to return the device to EE shop or outlet. I have one in my town.
I placed an order for a contract of an iPhone 14 on the 11th November 2024, the credit check and everything went through but I still haven’t received an email or text confirmation or anything and I’ve checked my junk/spam folders but still nothing. I...
I have ordered an mobile and I paid the amount but can’t receive the confirmation mail and order confirmation number how to find out the order please help me
I applied for a pay monthly contract today and paid the upfront cost for the phone of £30 and the credit check was declined and there is nothing to suggest anywhere that I will be refunded or when?
Hey All,I recently ordered an additional SIM for my EE account online. I received a “Thanks for your order” email, which included the order number, the order date, and information on “Your Plan”. Does this email count as a formal acceptance of the ad...
Hi, I have placed an order yesterday evening for Iphone 16 pro 128 gb Pay as you go. From my bank 30£ has been taken but there is no any information regardig an order details. i have checked my spam folder in email but there is nothing. my email sho...
Hi. Can anyone at EE look into Order: SO0xxxxxxx. Its the Google Pixel 8a. I'm travelling on 19/11/2024 and i purchased this phone on 10/11 hoping to recieve it in time for my travels as the delivery timeframe quoted was 1 to 3 days. Is there anyway ...
Hi!I need to know about my order xko*******. I received promise about delivery today.Please check it [mod edit: please don't post personal details in the forum]
Hi I returned my upgraded phone through the Royal Mail 'special delivery' silver bag which was sent to me and was received and signed for by EE on Friday 8 November. I am still within the cooling period and the return email says the return will be pr...
