24-11-2025 05:23 PM
Hi,
Ive just joined EE from Vodafone, I ordered the Iphone 17 pro on sunday.
The order has gone through and got the contract email but I had a text to say theres an issue with my order and to go on the link they've provided to talk to one of their guides. I do this and nothing happens! Ive had no emails and I cant seem to get hold of an actual person. Can someone please help as I dont know what to do!
25-11-2025 09:54 AM
Hi @Sassie0203.
Welcome to the community.
I'd recommend giving our team a call. They will be able to take a look at your order, and if any more information is needed, they will be able to help get this sorted.
Debbie